Chapter IV · The Concierge

Rio, arranged.

Everything you might ask for. Nothing you have to arrange yourself.

How it works

A single message, in any language.

Our concierge is reachable 24 hours a day on WhatsApp, answered by a person in English, Portuguese, or French. Tell us what you'd like, by what time, and for how many — and it will be arranged before you look up from your phone.

At your service

Ask us anything.

If you don't see it here, it probably still exists — and we probably still know where to find it. Send us a message, and we'll reply, usually within the hour.